VOC (Voice Of Customer)

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Section A: Introduction

Purpose: We aim to understand perceptions of brands and companies in your field through a 25- 30-minute survey. This market research is sponsored by a healthcare company and follows international guidelines. Your information will be treated confidentially, no personal details will be shared and the data is collected and presented as an aggregate.
Adverse Events:
If you report an adverse event or product complaint in this survey, we will need to report it, even if you've already done so directly. The adverse event data may be processed outside your country, but it will be sent anonymously to our client's pharmacovigilance department. Any further requests will come through the recruiting agency.